Do you take time as a representative of your company to write hand written thank you notes? What warrants a thank you note? Is it worth the time and money to actually buy the stationary, get out a pen, and write something personal? Definitely.
When a personal note comes in the mail, especially at work, it makes the recipient feel special. That alone can make a lasting impression. But when you couple that with a sincere acknowledgment of their kindness or hard work, well that’s remarkable.
Here are is a short list of the circumstances that would welcome a thank you note:
Strengthening current customer/client base
- A new client
- A finished project
- A helpful liaison
Strengthening internal relationships
- A successful project
- A job well done
- An acknowledgment of going above and beyond
Earning new customers/clients
- A first meeting
- A positive interaction you’ve had with them or their company
And of course… anytime a gift is sent to you.
Check out these 5 handwritten thank you notes that earned 5 loyal clients.
Has a thank you note ever earned you a client? Have you ever decided to work with someone after they’ve sent you a thank you note?